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Service packages
Decide on your service package
After your purchase the maintenance of your product begins. To enable a long life of the unit and ensure optimum performance, we have developed four different service packages.
Service Package Basic | Service Package Bronze | Service Package Silver | Service Package Gold | |
|---|---|---|---|---|
| Agreement | ||||
Agreement | ✓ | ✓ | ✓ | ✓ |
| Extended warranty | ||||
Extended warranty | optional | optional | optional | optional |
| Remote monitoring | ||||
Remote monitoring | ✗ | ✗ | optional | ✓ |
Preventive | ||||
Preventive | ||||
Inspection visit | ||||
Inspection visit | ✓ | ✓ | ✓ | ✓ |
Annual maintenance | ||||
Annual maintenance | ✓ | ✓ | ✓ | ✓ |
Predictive | ||||
Predictive | ||||
Spare parts | ||||
Spare parts | ✗ | optional | optional | ✓ |
Fully comprehensive | ||||
Fully comprehensive | ✗ | ✗ | ✓ | ✓ |
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Please note that not all services are available currently in all locations – please contact your local service office for availability.
All benefits at a glance
Service Packages
Security
through manageable and firmly calculated costs and adherence to agreed delivery dates
Efficiency
through short downtimes and response times
Quality
through top trained service technicians who fullfill worldwide Menerga service standards
Availability
through effective spare parts logistics with 98 % spare parts availability
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Let´s be together the change!
Menerga Service
Please reach out to us with any questions, concerns or feedback you may have. We will be happy to advise you on our Service Solutions.