Frequently asked questions
At Menerga, we live and breathe service, which is why we do our best every day to develop and improve. We know that time is of the essence in today's world, so we have developed this catalogue of questions to give you the opportunity to solve problems in the blink of an eye.
Please find here all answers to your general questions:
What are the general terms & conditions?
What is the easiest way to contact?
How is the claim procedure at Menerga?
What are the return conditions for spare parts?
Please find here all answers to your document questions:
Where can I find my documents i.e. instruction manuals?
Where do I find the serial number?
Please find here all answers to your maintenance and spare parts questions:
How can I change the filters?
How can I clean a siphon?
How often it is recommended to change filters?
How can I order spare parts?
It is better to know some of the questions than all of the answers.
Please reach out to us with any questions, concerns or feedback you may have. We will be happy to advise you on our Service Solutions.